AI Receptionist for HVAC Contractors — Never Miss an Emergency Call | Nxivo
Nxivo

Every missed emergency call is $800 in another truck

Heat wave. Cold snap. 50 voicemails. One overwhelmed dispatcher.

Nxivo answers every call, triages emergencies, and books service calls — 24/7. Your techs stay on jobs, your dispatcher stops drowning.

Free for 14 days. Cancel before it ends and pay nothing.

Dispatcher $4,500/mo·Answering service $500/mo·Nxivo $99/mo, cancel anytime

Without Nxivo

  • Dispatcher on hold — 8 other calls queued
  • AC out at 95°F — customer calls the next company
  • After-hours no-heat call goes to voicemail
  • Phone tag with 30 callbacks at end of day

With Nxivo

  • AI answers every call instantly
  • Triages emergencies in under 60 seconds
  • Books service calls on your calendar
  • Emails you a transcript with customer info

The Problem

Weather hits, phones explode, you lose jobs

The busiest, most profitable days of the year are also the days you lose the most calls. No dispatcher can answer 80 calls an hour.

Heat Wave Overload

First 95°F day of summer — 200+ calls in a morning. Your dispatcher picks up maybe half. The rest become your competitor's customers.

No-Heat Emergencies at 2am

Families without heat at night don't wait for morning. They call the first HVAC company that answers — and stay with them for the next 10 years.

Techs Can't Take Calls

Your guys are elbow-deep in a furnace. The call goes to voicemail. By the time anyone checks, the customer has already booked elsewhere.

Dispatchers Burn Out

Good HVAC dispatchers are rare, stressful hires. $4,000–$5,000/month and they still can't scale during storms. Nxivo handles the overflow instantly.

The Solution

Your AI dispatcher never gets overwhelmed

Nxivo handles unlimited simultaneous calls. When it's 95° outside, your phone still answers on the first ring — every single time.

Answers Every Call, 24/7

Unlimited concurrent calls. Heat wave, cold snap, Christmas morning — every caller gets an instant, warm answer while your techs keep working.

Triages Emergencies First

No heat in winter, no AC in a heat wave, gas smell — all flagged as emergency. The AI captures details and emails you immediately so your on-call tech can respond fast.

Books Service Directly

Non-emergency work gets scheduled right on your dispatch calendar. Address, system info, issue description — all collected upfront.

Replaces a $4,500/mo Dispatcher

No wages. No overtime. No burnout. No sick days. Nxivo takes unlimited calls at $99/month and doesn't drop a single one in a storm.

What you get with Nxivo

Unlimited concurrent incoming calls
Emergency triage & tech paging
Service call booking with real availability
24/7 coverage through storms
Email transcript after every call
No per-minute fees, cancel anytime

Real Results

HVAC companies that stopped losing calls

"First heat wave of last summer I would have missed 100+ calls with my dispatcher alone. Nxivo caught them all — $67k in bookings in a week. It paid for 60 years of service in 7 days."

Joe F.

Ferraro Heating & Air · Sacramento, CA

Owner

"Was paying a 24/7 answering service $650/month and they still missed after-hours emergency calls. Nxivo triages correctly every time — and costs a sixth as much."

Dana W.

Walker Climate Pros · Kansas City, MO

Operations Manager

"My dispatcher was about to quit from stress. Nxivo took the overflow and the after-hours load. She's happy again, we're catching more calls, and I saved $40k/year on a second dispatcher hire."

Ramon C.

Cortez HVAC Solutions · Dallas, TX

Owner

Questions?

Common questions from HVAC owners

Yes. Nxivo takes unlimited concurrent calls — every caller is answered on the first ring, even during weather emergencies when a human dispatcher would be totally overwhelmed.

You define what's an emergency — no heat under 40°F, no AC over 85°F, gas smell, water leak, etc. When the AI detects one, it captures details and emails you immediately while non-urgent jobs get booked for the next slot.

Not yet — integrations with ServiceTitan, Housecall Pro, and other FSM platforms are actively in development. In the meantime, Nxivo texts you a full call summary so your dispatcher can create the job manually in seconds.

Yes — you set your diagnostic fee, after-hours rate, and service call minimum. The AI quotes these confidently and confirms the customer accepts before dispatching.

They do. The AI answers calmly and professionally, gets the critical info, and promises a callback from a tech within minutes. Customers in crisis care about getting help fast — not whether the first voice is human.

5 to 10 minutes. Configure your dispatch rules, emergency definitions, and service menu, then set call forwarding. You review a sample call and go live the same day.

Cancel anytime from your dashboard — no contracts, no cancellation fees. If you cancel during your free trial, you won't be charged at all.

Ready to stop losing calls in the storm?

Set up your AI dispatcher in days. Two captured emergency jobs pay for Nxivo for a year.

Start with a 14-day free trial — no credit card required