Every missed call is a customer driving to the next shop
You're under a car. Your next customer is on hold.
Nxivo answers every call, gives rough estimates, and books repairs — 24/7. Your techs stay turning wrenches, not answering phones.
Free for 14 days. Cancel before it ends and pay nothing.
Service writer $4,500/mo·Answering service $400/mo·Nxivo $99/mo, cancel anytime
Without Nxivo
- Customer stranded — calls, gets voicemail, calls tow to another shop
- Estimate requests stack up between vehicles
- After-hours breakdowns go to the chain down the street
- Techs stop wrenching to answer the phone
With Nxivo
- AI answers every call instantly
- Asks year/make/model and logs the issue
- Books drop-off on your schedule
- Emails you a transcript with vehicle and concern
The Problem
Techs can't turn wrenches AND answer phones
Every ring is a trade-off — walk away from the lift to answer, or let the caller book somewhere else. You can't win that game.
Hands on the Car, Calls Going to Voicemail
Your techs can't answer while working under a vehicle. Front-desk-free shops lose 30–40% of incoming calls — that's gross revenue gone.
After-Hours Breakdowns Lost
Cars break down at 11pm. Customers need tows and morning appointments. Whoever they reach first gets the job and keeps them as a customer.
Tow & Fleet Calls Require Immediate Answer
Fleet dispatchers and tow drivers call shops expecting an immediate answer. If you don't pick up in 2 rings, they call the next shop on the list.
Service Writers Are $50k+ Roles
A good service writer costs $50–60k/year. Most independent shops can't justify it. Nxivo handles every call and estimate request for $99/month.
The Solution
Your AI service writer never steps away
Every call answered. Every customer logged. Every drop-off booked. Your techs keep turning wrenches while the AI runs the front.
Answers Every Call, 24/7
Lunch rush, Saturday chaos, 10pm breakdowns — the AI picks up instantly. Every caller hears a professional voice, every job gets logged.
Captures the Right Info
Year, make, model, mileage, issue description. The AI asks like an experienced service writer and gives the tech everything they need before the car arrives.
Books Drop-offs Directly
Books drop-offs into your Google Calendar. The AI offers real windows based on your availability — no overbooking.
Replaces a $4,500/mo Service Writer
No salary. No benefits. No lunch break. No turnover. Nxivo answers unlimited calls at $99/month and never lets a customer hit voicemail.
What you get with Nxivo
Real Results
Shops that stopped losing customers to voicemail
"I was losing 15+ calls a day while my 2 techs and I were wrenching. Nxivo books 5–8 of them for the next morning. Added $18k/month in booked labor without hiring anyone."
Ray P.
Pelham's Auto & Tire · Birmingham, AL
Shop Owner
"We used to miss every after-hours breakdown call. Now we catch them and they're in the queue for Monday morning. Monday used to be slow — now it's our biggest day."
Deon W.
Westside Auto Care · Kansas City, MO
Owner
"Two fleet accounts came our way because Nxivo answered a dispatcher's call on Sunday while the other shops were closed. Each account is $8k/month in steady work."
Nina S.
Sandoval Mobile Mechanic · El Paso, TX
Owner
Questions?
Common questions from shop owners
Yes. You give Nxivo your typical labor rates and common-job ranges (brakes, alignments, AC, oil changes). It quotes rough ranges on the call and confirms the final estimate is given after inspection — just like a human service writer.
Yes. You can prioritize fleet and tow calls with custom routing rules. After every call you receive an email with a full transcript so nothing slips through — everyone else flows through normal intake.
Not yet — integrations with Tekmetric, Shop-Ware, and other shop management systems are on our roadmap. For now, every call generates an email transcript with full vehicle and customer info so creating the RO takes seconds.
Any caller can ask for a live person — the AI transfers them to you directly. You're never cut off from the customer.
5 to 10 minutes. Enter your services, labor rates, and service areas, customize the greeting, and set call forwarding. You're live the same day.
Cancel anytime from your dashboard — no contracts, no cancellation fees. If you cancel during your free trial, you won't be charged at all.
Ready to stop losing customers to voicemail?
Set up your AI service writer in days. One captured brake job covers an entire month of Nxivo.
Start with a 14-day free trial — no credit card required